About us

About us

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We help companies to get the most out of Zendesk.

What we do

As an official Zendesk partner, we help companies unlock the full power of the platform. We enable exceptional customer service through Zendesk's products.

How we operate

We're not afraid to get our hands dirty - we drive customer service development forward proactively. We deliver on our promises, and usually a little more. We combine decades of experience with fresh ambition to act as an extension of your team, owning outcomes from start to finish.

Our mission

We ensure our clients' success by building the best possible customer service setup using Zendesk and its AI tools.

Our vision

To be the primary strategic partner for Nordic customer service teams, where customer experience is developed with a long-term focus and high standards.

The Zennius team.

The Zennius team blends fresh energy with decades of hands-on experience in customer service automation.

CEO - Olli Jรคrvinen

Olli Jรคrvinen

CEO

+358 44 285 4551

olli.jarvinen@zennius.fi

Lead AI Consultant - Mika Mikkola

Mika Mikkola

Lead AI Consultant

+358 44 501 1189

mika.mikkola@zennius.fi

Solution Consultant - Joakim Tuuli

Joakim Tuuli

Solution Consultant

+358 44 501 1189

joakim.tuuli@zennius.fi

CTO - Samuel Nordstrรถm

Samuel Nordstrรถm

CTO

Zendesk Advisor - Joonas Suoranta

Joonas Suoranta

Zendesk advisor

joonas.suoranta@zennius.fi

Zendesk Advisor - Joonas Suoranta

Joonas Suoranta

Zendesk advisor

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Customer service is hard.
Let's make it effortless.
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ยฉ 2026. All rights reserved. Zennius Oy.

" "

Customer service is hard. Let's make it effortless.
Zennius Logo
Zendesk Qualified Partner Badge

Subscribe to the Zennius newsletter.

By clicking send, you accept the privacy policy.

ยฉ 2026. All rights reserved. Zennius Oy.

" "
Customer service is hard. Let's make it effortless.
Zennius Logo
Zendesk Qualified Partner Badge

Subscribe to the Zennius newsletter.

By clicking send, you accept the privacy policy.

ยฉ 2026. All rights reserved. Zennius Oy.